Candle Care, Burn Tips & FAQ
How to trim your candle wicks.
How to use wax melt tarts.
Please Burn Responsibly
Never leave a burning candle unattended!
Failure to follow these directions could result in unexpected fire hazard, personal injury or smoke damage and Kigen Candles is not responsible. Place candle on a stable and heat-resistant surface away from all flammable objects. Keep away from drafts. Do Not move while burning wax hot. Keep wax free of matches, and wick trimmings. Keep wick centered and trimmed to 1/8" inch to ensure even burning, and prevent flame from becoming too large. Discontinue use when only 1/2" inch of the wax remains in the bottom. Keep away from children and pets. Each time you light your candle make sure it completely cool and harden between lightings.
What does it mean to give your candle a memory burn?
Give your Jar Candles a memory burn..... Every time you light your jar candle, let the wax melt evenly across the top of the candle for at least 2-3 hours. This creates a memory burn for your next lights. Giving you maximum scent and reducing the wax on the sides of the jars. If you DO NOT do a memory burn and your candle is burned for a short periods of time on your lightings; wax will melt down the center leaving wax on the sides of the jar. Shortening your candle burn time.
All item on the website is RTS, what does that mean?
This means everything is "Ready To Ship" and order will ship in 1-3 business days. (Doesn't include shipping)
When is LIVE show?
Our LIVE is each and EVER Thursday at 6pm EST on our Facebook page. Join us to see our new and current products and a chance to win free products.
How short do you cut the wick?
Keep your wick trimmed to 1/8", each and every time you light.
Why not to cut the wick too short?
DO NOT cut wick too short, it will cause the flame to drown and burn itself out.
What happens if my candle sweats?
Soy wax can sweat due to temperature changes (looks like a slight frost color) this will NOT affect the performance of the candle.